The 10 Year Service Level Agreement combines perfectly with The 10 Year Guarantee. The service that is provided through The 10 Year Service Level Agreement will ensure your drive stays in pristine condition throughout the period of the agreement, it includes;
Patterned Imprint
- Tri annual service, works done in year 3, 6 and 9(this can be left until year 10 if you wish), inc;
- Re-sealing of your Patterned Imprint area
- Re-colour of your Patterned Imprint area
- Any repairs that need to be carried out
- A guarantee that if we discontinue your particular Patterned Imprint design we will keep the materials and colours to ensure we are able to rectify any damage done whilst you are within the term of your Service Level Agreement.
Block Paving
- Tri annual service, works done in year 3, 6 and 9(this can be left until year 10 if you wish), inc;
- Full clean with our professional cleaning system (Please see The English Driveways Restoration page)
- Re-sanding of your Block Paved area
- Any minor levelling adjustments of your block paved area
- Any replacement of damaged blocks
- Re-sealing of your Block Paved area
- Storage of 2sqm of your Blocks
Block Paving manufactures can sometimes 'change their product range’. This in our experience can leave you with a big dilemma should there be any damage done to your Block Paved area
Your drive was very expensive to install and to have to re-loy the whole area again is a very costly exercise. That is why we recommend you take the Service Level Agreement option to ensure you have the blocks in storage to rectify any problems that may arise.
Damage can occur through various things,
- Skips can crack or crumble your blocks
- Other heavy and cumbersome objects
- Builders spilling cement onto your drive, this is in our experience very common indeed! (Please make sure your builder uses an area away from your Block Paved Area to do their mixing, as this can be costly to replace!)
- Oil or chemical spillages
- Paint, usually painting your garage door!
- Creosote from painting your fence!
- Battery acid from your car can burn through your blocks
- Tree roots………
- Your paper boy/girls chewing gum…
To avoid any headaches and as part of The 10 Year Service Level Agreement The English Block Paving Company will store 2sqm of your blocks for the duration of your agreement. If you do not use them during the 10 year period you can either extend the agreement or the blocks will be handed back to you in pristine condition!
